QBOID facts: company, products, specs and contacts

Company

Legal name: QBOID INC
Founded: 2019, in San Jose, California
Headquarters: 5273 Prospect Rd, Suite #120, San Jose, CA 95129, USA
Warehouse and shipping point: QBOID INC c/o Saltbox, Suite F-4, 910 W. Carver Rd., Tempe, AZ 85284, USA. Orders ship from here; returns come back here.
Phone: +1 (408) 419-1449
Leadership: Bin An, Chief Executive Officer · Francesco Peruch, Chief Technology Officer · Tony Zuccarino, Chief Marketing Officer
Team: United States, Italy and China
What QBOID does: Mobile dimensioning and data capture for warehouses: handheld and benchtop devices, apps and a cloud service that capture dimensions, weight, barcodes and photos of items and send them to warehouse, ERP and shipping systems.
Timeline: 2019 founded, first pilot · 2020 first demo device · 2022 retail sales · 2023 RF-SMART and ShipHawk partnerships · February 2025 S1 Accessory starts shipping
Website: qboid.ai
Online store: store.qboid.ai ↗ (current prices; the website doesn't list prices)
Sales coverage: Ships to all US states; resellers in North and South America, EMEA and APAC. See partners and resellers.

Product and model names

Use these names. The M2 is the hardware; apps run on it; QBOID Cloud holds the data.

Name	What it is	Page
M2 Mobile Dimensioner	Handheld Android dimensioner for boxes, irregular items and pallets. Model name: Perceptor M2.	M2
S1 Accessory	Benchtop station for the M2: overhead mount, built-in scale and wireless barcode scanner.	S1
Item & Parcel app	App on the M2 for boxes and irregular items: dimensions, weight, barcode and photos. Includes S1 mode.	Parcel dimensioning
Pallets app	App on the M2 for pallets and freight.	Pallet dimensioning
WorkFlows	No-code apps built around a customer's process, sending data to any WMS, ERP, TMS or HTTPS endpoint, email, Google Sheets or QBOID Cloud.	WorkFlows
QBOID Cloud Basic	Included with any app licence: view, filter and export scans (XLS or ZIP with images).	QBOID Cloud
QBOID Cloud Pro	Adds the REST API (60 requests per minute), auto refresh and data edits.	QBOID Cloud
Accessories	Bluetooth scales, calipers, tape measures and power accessories for the M2.	Accessories

Older names still seen in documents and listings: "QBOID Perceptor M2" and "M2 Mobile Perceptor" (the M2), "Parcel App" (Item & Parcel app), "Pallet App" (Pallets app), "AI Workflows app" (WorkFlows).

Key specifications

The full lists, with conditions, are in the M2 spec table, the S1 spec table and the Pallets app facts.

M2 accuracy	±0.25 in (5 mm) on cuboid items; ±0.5 in (10 mm) on irregular items
M2 object size	0.5 in to 40 in on the longest side
M2 scan distance	More than 18 in from the item
M2 battery	About 8 hours
M2 operating temperature	5–35 °C
M2 limits	Doesn't measure transparent or shiny, mirror-like surfaces, or in direct sunlight
M2 platform	Android 10; works offline; syncs over Wi-Fi; four custom keys
Per scan	Length, width, height, shape (Cuboidal or Irregular), weight from a paired or S1 scale, barcode, and three photos: annotated, plain and background removed
Pallets app	Pallets and freight from about 3 ft up to 7 ft wide or tall; 1 in accuracy; 2–4 photos per pallet
S1 Accessory	Objects up to 32 × 24 in and 70 lb; built-in scale; wireless barcode scanner; S1 mode is included in the Item & Parcel app licence. Seconds per item: not published yet

Integration

Perceptor API: The M2 POSTs each record as JSON over HTTPS to the customer's endpoint; optional bearer token; CA-issued and self-signed certificates. API reference ↗
Android intents: The customer's own app on the M2 calls dimensioning and receives the result.
QBOID Cloud REST API: Cloud Pro only; 60 requests per minute.
WorkFlows: No code: sends data to any WMS, ERP, TMS or HTTPS endpoint, email, Google Sheets or QBOID Cloud.
Record format: Dimensions in mm, weight in g, shape Cuboidal or Irregular. Exports as XLS, or ZIP with images.
Network: Outbound connections only. About 1 KB per text record, typically under 1 MB with images.
Device management: Works with MDM tools such as SOTI.
More: Integrations · Developers

Data and privacy

All processing happens on the M2. It works offline and stores each scan on the device by default.
The customer chooses where records go: QBOID Cloud, its own endpoint, both, or nowhere.
QBOID Cloud runs in two regions, chosen at sign-up: US (customers.qboid.ai) and EU (eu.customers.qboid.ai). Data stays in the chosen region.
Customers own their data. QBOID doesn't sell operational data and can't access data on a device remotely.
QBOID never stores payment card data; store payments are processed by Shopify.
Details: Trust & security and the product Privacy Policy ↗.

Customer results

Mann Lake Pending approval: Weights, dimensions and a photo for 10,000+ products in under two weeks, with two M2 devices. Shana Rowlette, CFO. Case study

Certifications and registration

To confirm Reviewer note (B7): no certification marks are listed until the evidence is on file (EU Declaration of Conformity, FCC ID or SDoC, IC number, UN38.3 report, IP65 test). Each mark is added here with its reference once it is.

To confirm Reviewer note (B13): the state of incorporation isn't stated until counsel confirms it.

Reviewer note (B9): QBOID holds no SOC 2 or ISO 27001 certification; this page doesn't imply one. Hosting facts are on Trust & security.

Contact routes

Sales and demos: sales@qboid.ai · Book a demo
Support and returns (RMA): support@qboid.ai
General and press: info@qboid.ai
Legal: legal@qboid.ai
Phone: +1 (408) 419-1449
Resellers and partners: Find a reseller · Become a partner

QBOID facts